- The facility to get these books by Cash on Delivery through this site is for the student
residing in India only. Facility to get books by post through this website or Neeraj
Publications is not available for any address outside India.
- The books Given / Displayed at this site are only the Help Books / Reference Books / Guides
based on the syllabus of various Boards / Universities / Institutes for the help, reference and
support of the students to get them prepared for their Exams. For the best and up to Date Study,
Data and Results, please prefer the University / Board / Institute’s recommended and prescribed
Textbooks/ Study Material only.
- You are required to the complete Order Form / Shopping Cart to place the order, any incomplete
Order Form / Shopping Cart would not be accepted as confirm order, Hence will not be executed.
- “Cash of Delivery” facility where there is No Need To Pay In Advance , the Books Shall be Sent
to you Through ‘Cash On Delivery” service (All The Payment including the Price of the Book & the
Postal Charges etc.) are to be Paid to the Courier Delivery Boy at the time when You take the
Delivery of the Books , it takes Nearly 8-9 days in this service to reach your Destination.
- Please read all the Terms & Conditions for Buying Books and accept them if you want books
through Cash on Delivery Before/While Filling/Submitting the Order Form / Shopping Cart.
- It takes at least 8-9 working days after the date of Order, for books to reach to the customer.
Neeraj Publications shall not be held responsible if in any case, there is a delay in delivery
of books by the Postal Department/ Courier Service.
- All the postal / shipping charges, handling charges & packaging charges would be charged extra
other than the cost of books.
- Prices are liable to be revised without any prior information.
- Books are supplied at the customer’s own risk and responsibility. Sellers are not responsible
for any damages, shortages after delivery or despatch from their office.
- An order cannot be altered or cancelled after it has been executed.
- Supply of Books is subject to availability of Stock & Publication of the Particular Book / Topic
- Goods once sold would not be taken back or exchanged under any circumstances.
- In case the packets are dishonoured / refused / unclaimed by the customer, then customer shall
have to bear the entire expenses.
- Complaints will be entertained if filed within 5 days after receipt of books. In case of any
dispute regarding the books / orders bought from Neeraj Publications or any error or defect in a
particular book, the maximum anyone can claim from Neeraj Publications is just the price which
he/she had paid to Neeraj Publications for the purchase of that particular book, but only with a
due written complaint sent to Neeraj Publications / neerajbooks.com within 5 days of receiving
the order, explaining all the issue of the defect / error / mistake in that particular book.
- In case if any Wrong book is sent to the customer or there is any Defect in the Printing or
binding of the book then he / she can get the book exchanged free of cost or may get the refund
of the amount which they had paid Neeraj Publications / neerajbooks.com for that particular
book, all they have to do is, send the Wrong/ Defective book back by Post to the Online Supply
office mentioned at the website www.neerajbooks.com, and get Exchange or Refund against that
book only after the wrong/ Defective books reaches the Online Sales Office of Neeraj
Publications. Please also send the details of the Returned Parcel by Email mentioning The
complete Information of the Book returned, Reason of return etc. In case the refund is demanded
for that Defective/ Wrong book, then it shall be Done through PayTM on the PayTm Number
suggested by the customer.
- Any type of ONLINE Sale, Resale & Display (Cover Page or any Inner Page) of "NEERAJ IGNOU BOOKS/
NEERAJ BOOKS" (Published by "NEERAJ PUBLICATIONS") on any Website, Web Portals, Online Shopping
Sites, like Amazon, Flipkart, EBay, Snapdeal, etc. is strictly Not permitted without prior
written permission from Neeraj Publications. Any such online sale, Resale & Display (Cover Page
or any Inner Page) by an individual, Company, Dealer, Bookseller, Book Trader or Distributor
will be termed as ILLEGAL SALE and copyright as well as Trade Mark infringement of NEERAJ IGNOU
BOOKS/NEERAJ BOOKS and will invite a legal action against the seller, re-seller and the website
owner and administrator.
- Right to accept the order or reject the order and the right to execute the order or not to
execute the order remains completely with Neeraj Publications / neerajbooks.com.
- All Terms, Matters & Disputes are Subjected to Delhi Jurisdiction only.